Organize internal guidance
Group policies and procedures into libraries by topic, owner and audience, starting from ready-to-use libraries.
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Knowledge
Keep your policies, procedures, FAQs and operating guidance in one place, reviewed and approved before they go live, so your team finds the current answer.
Inside Knowledge
Work together
Group policies and procedures into libraries by topic, owner and audience, starting from ready-to-use libraries.
Write a draft, assign a reviewer and an approver, and publish only after approval, with every revision kept.
Your team finds current guidance through search and related articles and tells you whether it helped, and owners see when each review is due.
Create an article, add the guidance, and link supporting documents or related articles.
Assign a reviewer and an approver, resolve their changes, and publish the approved version.
Readers search and give feedback while owners follow review dates and start the next revision when it is due.
Knowledge is for internal guidance, and each library's audience decides who can read it. Search covers published articles. Public help centers are outside its scope.
Explore the related work
Bring your team and the work that matters into one workspace.